Frequently Asked Questions

How have Müpa Budapest's operational procedures changed due to the pandemic? What are the regulations regarding entering the building? May I also bring my children to attend performances?
We comply with the current laws and government recommendations regarding health protection in the Müpa Budapest building, so the wearing of masks is no longer mandatory as of 7 March 2022.
We entrust audience members with the decision of whether they feel comfortable wearing or not wearing a mask. We naturally continue to request that anyone who is ill, particularly with upper respiratory complaints, should not attend and stay at home in the interests of making a rapid recovery. 
In accordance with current laws, it is no longer necessary to show an immunity certificate to attend a performance at Müpa Budapest. 
We look forward to seeing you at Müpa Budapest!

I have forgotten my password required to log on to this website. What should I do?
On the website, click on the link “Forgotten password” in the log-in window, and enter the e-mail address that you provided upon registration. We will send you an automatically generated e-mail and you can set a new password by clicking on the link in the e-mail.

What type of browser is recommended to view this site?
For best experience, we recommend the use of a computer running the latest versions of Chrome, Firefox, Internet Explorer or Safari. To view multimedia contents you need to download a Flash extension file. In case of mobile phones and tablets, a device running Android 4.0.4, iOS 7, Windows Phone 8.0 or more recent app versions is recommended.

What devices are recommended to view live webcasts?
The recommended minimum internet bandwidth for viewing webcasts is 5 Mbit/s (~625kb/s). The recommended minimum configuration for your PC is Intel Pentium 4 with at least 1024 MB RAM+ and 350 MB free hard disk space. To watch Müpa Live Webcasts, you need Internet Explorer 8.0+, - Firefox FF 17+, Safari 5.0+, Opera 11.0+ or Chrome 11.0+. For browsers that do not support HTML5, you need to download Flash Player.

How can I get notification of live broadcasts?
You can subscribe to notifications on the Müpa Budapest website, on the Müpa Live Webcast page under the Media menu, and you will receive email notification 1 hour before the start of the concert.

How can I save the performance I have purchased tickets to in my Google Calendar?
By clicking on the “SAVE TO CALENDAR” button located in the upper right corner on the event page.

How can I take pictures, as a press professional, at events organised by the Palace of Arts?
Taking pictures by press professionals is permitted at our events provided that the performing artists have given their prior consent and, in the artists’ opinion, this would not disturb the performance. If Müpa’s photographer is allowed to take pictures at an event, we are happy to make the photos available to the press for publication. If you would like to take pictures at any of our events or you need pictures for your work, please contact us at press@mupa.hu.

How can I get a press ticket?
Press tickets may be requested through our online platform until the 6th day before the date of the event. If you have not used our online platform yet, please register as a press professional on the site mupa.hu/hivatalosjegyek. New registrations in our system are verified and approved by our staff, which may take a few days. Once approved, you can log on to our website and order your tickets. Please note that we do not provide seated tickets for photographers and crews; these professionals are issued a limited number of press passes to perform their tasks. If you work in any press-related area, please inform us about your intention of taking pictures or video footages at press@mupa.hu.

Whom should I contact with press-related questions?
The PR Department of Müpa Budapest is pleased to be at your disposal in any matters related to press coverage, permits for photography and video footages, requests for interviews and in any other press-related issues at press@mupa.hu.