Frequently Asked Questions

General Questions

I have forgotten my password required to log on to this website. What should I do?
On the website, click on the link “Forgotten password” in the log-in window, and enter the e-mail address that you provided upon registration. We will send you an automatically generated e-mail and you can set a new password by clicking on the link in the e-mail.

What type of browser is recommended to view this site?
In order to achieve the perfect experience, we recommend that you have a computer, phone or tablet that is younger than five years old and that can run the latest version of the Chrome, Firefox, Edge or Safari browsers.

What is recommended to view the online webcasts?
Optimally, a 10Mbps download bandwidth is required to view Müpa Home webcasts. In order to achieve the perfect experience, we recommend that you have a computer, phone or tablet that is younger than five years old and that can run the latest version of the Chrome, Firefox, Edge or Safari browsers.

How can I get notifications about the coming webcasts?
In the Müpa Home menu, on the Webcast tab you can subscribe to the notification, in order to be notified 1 hour before the webcasts.

How can I save the performance I have purchased tickets to in my Google Calendar?
By clicking on the “SAVE TO CALENDAR” button located in the upper right corner on the event page.

Has the Müpa Budapest been made barrier free?
Müpa Budapest is barrier-free for visitors with wheelchairs, strollers or guide dogs, those with mobility impairments or cognitive disorders, as well as for the elderly. Access to the venue from outside is barrier-free, and there is a public transportation stop within 100 metres of the building. The main entrance is also the barrier-free entrance, with the difference in level bridged by both stairs and ramps. The front door is a revolving door. The information desk is easily accessible, and no induction loop is available. The halls and the cloakroom offer barrier-free acces, and several of the restroom facilities are also barrier-free.
For more information click here.

Questions concerning press professionals

How can I take pictures, as a press professional, at events organised by the Palace of Arts?
Taking pictures by press professionals is permitted at our events provided that the performing artists have given their prior consent and, in the artists’ opinion, this would not disturb the performance. If Müpa’s photographer is allowed to take pictures at an event, we are happy to make the photos available to the press for publication. If you would like to take pictures at any of our events or you need pictures for your work, please contact us at press@mupa.hu.

How can I get a press ticket?
Press tickets may be requested through our online platform until the 6th day before the date of the event. If you have not used our online platform yet, please register as a press professional on the site mupa.hu/hivatalosjegyek. New registrations in our system are verified and approved by our staff, which may take a few days. Once approved, you can log on to our website and order your tickets. Please note that we do not provide seated tickets for photographers and crews; these professionals are issued a limited number of press passes to perform their tasks. If you work in any press-related area, please inform us about your intention of taking pictures or video footages at press@mupa.hu.

Whom should I contact with press-related questions?
The PR Department of Müpa Budapest is pleased to be at your disposal in any matters related to press coverage, permits for photography and video footages, requests for interviews and in any other press-related issues at press@mupa.hu.

General contact information
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